FAQ

Q1. Is there any discount?
A1. In the beginning, the prices we quoted were wholesale prices. Meanwhile, we will offer the best price according to the order quantity, so please tell us your purchase quantity when you inquire.

Q2. How long will it take to execute my order?
A2. It depends on the size and complexity of the order. Please let us know the quantity and code of the item so we can advise you on production planning.

Q3. Are you a manufacturer?
A3. Yes, we are a manufacturer/factory with nearly 13 years of experience.

Q4. How is the product warranty?
A4. Desk or workstation: at least 3 years; office chair or sofa: at least 3 years.

Q5. Are these materials harmful to health?
A5. We use E1 standard MDF in line with GB/T 11718-1999 national standard, as well as environmentally friendly China Resources and Aidoba coatings. Our furniture manufacturing system has passed ISO9001, ISO14001, OHSAS18001 certification, and the furniture is friendly to humans.

Q6. How much does the sample cost?
A6. Please contact our sales staff and tell them the model you need and they will check the sample cost for you. (1). If buying our regular products and the sample cost is less than 5% of the large order amount, the sample cost can be refunded to the customer after confirming the large order, and the freight is paid by the customer. (2) For customized samples, the sample fee will be quoted separately.

Q7. What are you serving?
A7. Our products include executive table series, workbench series, office screen series, work space partition series, conference table series, conference table series, cabinet series, office chair series, office sofa series, etc.

Q8. What are the payment terms?
A8: FOB, EXW, CFR and CIF are accepted.

Q 9. What is the MOQ?
A9.1). Long-term cooperative customers, MOQ is not limited. 2). If you are purchasing furniture for your own office use, we require a minimum amount of at least $2000.

Q10. Can you accept OEM or ODM orders?
A10: Yes, we can. Custom orders are also welcome.

Q11 Delivery time?
A11. 15~20 days for 1*20GP melamine products or office chairs and sofas; 20~25 days for 1*20GP veneer products.

Q12, how much is the shipping cost?
A12. This will depend on the size and shipping method of your shipment. When inquiring about shipping, I hope you can tell us details like code and quantity. Your favorable shipping method (sea or air) and your designated port or air port. We would appreciate if you could spare a few minutes to help us, as this will allow us to assess the cost based on the information provided.

Q13. Can I visit your factory?
A13. Of course, we are an office furniture manufacturer in Foshan City, Guangdong Province, China. If you are a bulk buyer and would like to see our in-house products, please contact us in advance and make an appointment with you.

Patent certificate display?
1. Products comply with ISO and RoSH standards, and a number of innovative technologies have been patented.
2. ISO14001:2004; ISO9001:2008; OHSAS18001:2007 certification.