Frequent Answer & Questions

Q:Can I get free sample?
Yes,1-2pcs samples are always free.The sample freight paid by buyers.
Deliver time will be 3-5days.

Q: What surface handing could you support? Shall we do our logo on it? 
Sure, we can do the logo as your design and support electroplating, decoration firing ,screen printing, hot stamping, frost, label printing etc. 
For printing color, it can be made according to PANTONE color number.

Q:Do you accept customized order?
Yes,we can do it as per your requirement.

Q:What is the lead time?
For stock products,we will send goods to you within 5-10days after received your payment.
For fresh production,the lead time will approx 30days,and longer if surface handling be required.

Q: How about the sealing?
For glass jar, we have glass lids, plastic caps, metal caps and ect ,all these kinds of lids will be matched with the jar perfectly and sealing very well. There is a small strip of rubber under the lid where the glass hits the lid. They seal pretty well.Food-grade rubber in line with EU export standards,the lids are very easy to screw on and off. Just one twist for on and one for off.

Q:How do you control the quality?
Generally,we do 3 times leakage testing before packing,also we have our QC to inspect it based on AQL.

Q: How about the Safe package and defective and broken questions?
For small order or samples,we all use bubble bags or foam to pack one by one,so far customers who placed small orders have not yet feedback about the damage problem.
For large quantity of container order,we support the standard export pallet package or paper carton with safe egg packing.Also we accept customized gift box.
Other accessoried like caps will be put in another carton to avoid hitting.We will compensate the defective and broken bottles by your next order freely.

Q:Which trade terms do you prefer?
We can accept FOB,C&F,CIF,DDP etc.

Q:What is your Payment term?
TT ,Trade Assurance,Western Union,Paypal etc.

Q:What is your selection of shipping method?
For samples or trial order,FEDEX,DHL,UPS,TNT,SF,ARAMEX can be provided.
For large orders, delivery by air or sea or railway according to your requirements,we will try to assitant you to find the best way.